Embracing the future with virtual membership cards
In our continuous effort to improve your experience and adapt to the digital age, we have moved away from traditional plastic membership cards to virtual cards. This allows you easy and instant access to your membership card, anytime and anywhere, right from your smartphone. We understand that some members may have questions about this change, particularly those who are expecting their plastic cards. We want to assure you that this change is designed for your convenience to provide easy access to healthcare services.
Why virtual cards?
Virtual cards are environmentally friendly and incredibly convenient. With your virtual card on your smartphone, you can access your membership details anytime, anywhere. No more worries about forgetting or losing your plastic card.
How to access your virtual card
Accessing your virtual card is simple. Watch this simple video on how to download the Discovery App and download your digital card.
Prefer a plastic card?
We understand that some members may still prefer to have a physical card. If you would like to request a plastic card, please contact our customer service centre or reach out to your financial adviser. We are more than happy to accommodate your preference. Remember, your health is our priority and we are committed to making your healthcare journey as smooth as possible, in the way that best supports your needs.