A warm welcome to new LA Health members

We have many new members who have joined LA Health, the scheme of choice for local government employees. We'd like to welcome these members - we hope your journey with us will be a positive and healthy one.

Please note that we no longer send membership cards to members via post as the postal system is not always reliable. Members can now access their digital membership cards on the app. Download the Discovery app to activate your digital membership card and save it to your mobile device for easy access. You can request a plastic card by contacting your broker or the contact centre at any time. You'll also be able to view all your benefits, limits and more on the app.

If you have trouble using the app or if you need to contact us at any time, here are our contact details:

• Call centre: 0860 103 933
• Email address for general queries: service@lahealthms.co.za
• Email address for claims: claims@lahealthms.co.za

Some members who changed their benefit options at the end of 2023. If you have changed options you need to confirm your cover for chronic conditions and medicine, according to your option's medicine list (formulary) with your healthcare practitioners. Please note that the formulary is subject to change during the course of the year, due to many factors.

We'd like to remind all members, to make sure your contact details are always updated for our records. Please note that we cannot email to work addresses ending in .gov. Please provide a private email address to make sure you don't miss out on important communication.