Overseas Claims

Prescribed Minimum Benefits will only be covered in full when these costs are incurred in South Africa.

In all other instances, when you travel outside of the borders of South Africa, you will have to pay for any healthcare and treatment and then claim from the Scheme when you are back in South Africa. The Scheme must receive with a detailed account, indicating the condition and all other details and costs.

LA Health will then convert the costs and pay you back in South African Rands at the exchange rates that applied when the costs were incurred.  Your actual available benefit will be as per the normal rules of the Scheme for your specific Benefit Option and all applicable limits will apply.